With hand-held epos there is no making your customer come to you, there are no hand-written scribbles on waiters’ pads to decipher and there is no confusion about what is and is not available.

Your staff can go straight to the customer with their waiters pad with your whole epos system at their fingertips.

The best service for your customer

Your customer orders in comfort and confidence – they can specify exactly what they want and how they want it without worrying about anything being lost in translation.

The waiter gets instant feedback on any additions, deletions or changes to the menu. They also have specials listed for easy recital, plus reminders for up-selling and promotions.

And your customer gets served quicker – your waiters do not need to leave the floor, enabling orders to be taken more quickly and service to remain uninterrupted. The order also gets to the kitchen or sommelier/bar faster and more legible, which speeds up service further.

If you can’t quite account for absolutely every eventuality in your programming, there is even a writing facility to take special requirements. Having talked earlier about legibility, here we are adding in a hand-written element. However, it is only for exceptions and may prove invaluable from time to time.

So, for a personal, speedy and more accurate service, why not have a look at a waiters pad? While you are not literally handing your customer the pad, you are giving a highly attentive and personal service that couldn’t be better even if your customers were doing it themselves.

Find out more about hand-held options here.